Powered by the KU IT Security Office

Multi-factor Authentication

KU launched multi-factor authentication (MFA) in June 2018 with a pilot project involving all KU Information Technology staff. The campus-wide rollout began in January 2019, and by Oct. 1, 2019, all KU faculty, staff and graduate assistants will be required to use Duo multi-factor authentication when they log in to any KU system via single sign on (SSO).

Data breaches make headlines almost daily. The most common point of entry for attackers is stolen credentials. Multi-factor authentication (MFA) strengthens protections by requiring an additional layer of security beyond username and password when accessing systems. KU has partnered with Duo to provide multi-factor authentication on the Lawrence/Edwards campus.

What is multi-factor authentication?

MFA is the process of confirming a person’s identity using multiple pieces of evidence to verify who they are when accessing systems. This evidence is typically something they know, such as a username and password, and something they have, such as a device with a code or app.

How does Duo multi-factor authentication work?

Once you are enrolled and have set up Duo, log in to any KU system via single sign-on (SSO) as usual. After entering your KU Online ID and password, you will be prompted to verify your identity using Duo. Confirm your identity through the Duo app, and you will be logged in. It’s that simple!

Using the Duo app on your smartphone is the easiest and most convenient way to confirm your identity. If the mobile app is not an option for you, please contact your IT Support Staff to discuss your options.

          

          Guide to Multi-factor Authentication · Duo Security

Why is KU using multi-factor authentication?

Collectively as an institution and as individuals we have a legal and ethical obligation to protect private, confidential and sensitive data to the best of our ability. In an increasingly complex digital world, username and password alone are not enough to stop hackers and data thieves. Multi-factor authentication using Duo gives KU an affordable and simple way to ensure all faculty and staff can do their part to protect their own data, as well as that of colleagues, students and other stakeholders.

Want to get started now?

If you want to start using Duo now, please reach out to your departmental leadership to see if you and your colleagues can be scheduled for an early enrollment.

Benefits of early enrollment:

  • Control over unit’s enrollment date
  • A how-to workshop scheduled on site at your location
  • Technology Support Center staff ready ahead of time to assist with enrollment

Most importantly, early adopters will be paid extra attention and given more individualized support because they will be enrolling well ahead of the rest of campus.

Once your leadership has decided to move forward, the KU IT Security Office will add your department to Duo, and specifics will follow.

If you're comfortable with multi-factor authentication and are ready to enroll now, first, enroll a device. Once you've enrolled a device, follow the steps outlined in this knowledgebase article to begin using multi-factor authentication at KU.


KU IT on Twitter  KU IT on Facebook  KU IT on Instagram  KU Information Technology Home

Enroll in Duo

Security Awareness Tip of the Day (SANS)
Technology Help

Call KU IT Customer Support

785-864-8080
Phone support

Email KU IT Customer Support

itcsc@ku.edu
Support via Email

Faculty/Staff Support

Faculty/Staff Support
Technology Support Centers

KU IT Knowledge Base

Knowledge Base
FAQs & More

Virtual Service Desk

Submit Help Ticket
Online Help

Call KU IT Customer Support

913-626-9619
Phone support

Email KU IT Customer Support

kuec_support@ku.edu
Support via Email

KU IT Knowledge Base

Knowledge Base
FAQs & More

Request Edwards IT Support

Request Edwards IT Support
Online Help

Comments or ideas on how we can serve you better? Send us your feedback!

KU Today